Privacy Policy
This Privacy Policy explains what information Kokani Mewaa collects when you visit kokanimewaa.in or place an order with us, why we collect it, and what choices you have. We keep this deliberately plain — we are a small family mango business, not a data company.
1. Who We Are
Kokani Mewaa ("we", "us", "our") operates the website kokanimewaa.in and sells Alphonso (Hapus) mangoes sourced from orchards in the Konkan region of Maharashtra, India.
- Business name: Kokani Mewaa
- Postal address: Kokani Mewaa, AT/Post Shiv, Taluka Khed, Ratnagiri district, Maharashtra 415709, India
- Email: Wasiq.palekar@gmail.com
- Phone / WhatsApp: +91 88052 79498
For any question about this policy or about your personal data, write to us at the email address above and we will respond within a reasonable period.
2. Information We Collect
Information you give us directly
When you place an order, ask a question, or contact us, you may provide:
- Your name
- Your mobile number (including your WhatsApp number, if you contact us there)
- Your email address, if you write to us by email
- Your delivery address and PIN code
- Order details such as pack size, quantity and any special delivery instructions
- Any other information you choose to include in a message to us
Information collected automatically
Like most websites, our site and our hosting and analytics providers may automatically record:
- Your IP address and approximate location derived from it (usually city or region level)
- Your browser type, operating system and device type
- The pages you view, the time spent on them, and the site or search that referred you
- Cookie identifiers, as described in Section 5
Information we do not collect
We do not collect or store your card, UPI, net-banking or other payment credentials on this website. Where payment is taken, it happens through your own payment app or through a third-party payment provider, and those details never reach our servers. We also do not knowingly collect information from children under 18.
3. How We Use Your Information
We use the information described above only for the following purposes:
- To confirm, prepare, pack and deliver your mango order
- To contact you about your order — for example, to confirm a delivery date, flag a delay, or tell you that a pack size has sold out
- To answer questions you send us on WhatsApp, by email or through the contact page
- To handle complaints, replacements and refunds
- To let you know when the new season's harvest begins, if you have asked us to
- To understand which pages of our site people find useful, in aggregate, so we can improve them
- To comply with legal, tax and regulatory obligations that apply to us in India
We do not use your information to build advertising profiles ourselves.
4. Legal Basis and Consent
We process your personal data on the basis of your consent, given when you contact us or place an order, and on the basis of the legitimate need to perform the contract between us — that is, to actually deliver the mangoes you have ordered. You may withdraw consent for marketing messages at any time by telling us so; this does not affect our ability to complete an order already in progress or to keep records we are legally required to keep.
5. Cookies and Similar Technologies
A cookie is a small text file placed on your device by a website. We and our partners use them to keep the site working correctly, to understand site usage, and — where advertising is served — to make advertisements more relevant.
Types of cookies used on this site
| Type | Purpose | Can you disable it? |
|---|---|---|
| Strictly necessary | Keep the site secure and functioning; remember basic preferences | Disabling may break parts of the site |
| Analytics | Count visits and see which articles are read, in aggregate | Yes, via browser settings |
| Advertising | Serve and measure advertisements, and limit how often you see the same ad | Yes, see the opt-out links below |
Google and third-party advertising
We may display advertising on this website through Google AdSense and other advertising partners. Please note the following:
- Third-party vendors, including Google, use cookies to serve advertisements based on your prior visits to this website and to other websites.
- Google's use of advertising cookies enables it and its partners to serve advertisements to you based on your visit to this site and other sites on the internet.
- You may opt out of personalised advertising by visiting Google Ads Settings.
- You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
- Third-party vendors and ad networks other than Google may also serve ads on this site. You can opt out of many of these at aboutads.info/choices or optout.networkadvertising.org.
Opting out of cookies entirely. Every major browser lets you block or delete cookies through its settings. If you block all cookies, parts of this site and many other sites may not work as intended.
6. Sharing Your Information
We do not sell, rent or trade your personal information. We share it only in these limited situations:
- Delivery partners and couriers — your name, address and phone number are shared so your consignment can be delivered.
- Service providers — our website host, email provider, and any analytics or advertising partner described above, each acting on our behalf or under their own published policies.
- Payment providers — where an online payment method is used, that provider handles the transaction under its own privacy policy.
- Legal requirements — if we are required to disclose information by law, court order, or a lawful request from a government authority in India.
7. Data Retention
We keep order records for as long as needed to complete the order, handle any complaint or replacement arising from it, and meet our tax and accounting obligations under Indian law. Enquiry messages that do not lead to an order are kept only as long as they are useful for answering you. Analytics data is retained in aggregate form according to the retention settings of the analytics provider.
8. Your Rights
You may, at any time:
- Ask what personal information we hold about you
- Ask us to correct information that is wrong or out of date
- Ask us to delete your information, where we are not legally required to keep it
- Ask us to stop sending you seasonal or promotional messages
- Withdraw a consent you previously gave
Send your request to the email address in section 1 above, or message us on WhatsApp on +91 88052 79498. We may need to verify your identity before acting on it, which normally means confirming the phone number used to place your order.
9. Security
We take reasonable steps to protect the information you give us, including serving this site over HTTPS and limiting access to order information to the people who need it to fulfil your order. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. External Links
Our site links to other websites, including our Instagram page, YouTube videos and the opt-out pages listed above. We are not responsible for the privacy practices or content of those sites. We encourage you to read their policies before providing them with information.
11. Changes to This Policy
We may update this policy from time to time — for example, if we add a new payment method or a new advertising partner. The revised version will be posted on this page with a new "last updated" date. Significant changes will be highlighted at the top of the page.
12. Contact Us
Questions, requests or complaints about this policy can be sent to:
- Email: the address given in section 1 above
- Phone / WhatsApp: +91 88052 79498
- Post: Kokani Mewaa, AT/Post Shiv, Taluka Khed, Ratnagiri district, Maharashtra 415709, India
You can also reach us through our contact page.